infrastructure

• Transform your day-to-day

We start with your business outcome—not a technology—to bring you startup speed at enterprise scale.The value Methodology can be summarized with the phrase: startup speed at enterprise scale. To help modernize your approach, we combine best practices like design thinking, agile methodology, DevOps and site reliability engineering (SRE) with the industry expertise we’ve developed by working with the world's largest companies and organizations.

Working within the constraints unique to the public sector, we help involve stakeholders early and limit innovation blockers. As a result, you can modernize how departments operate with intelligent workflows, allowing teams to be more collaborative, responsive and security-rich.

• Improve citizen experiences

How the human-centric nature of design thinking drives positive change.Whether providing access to everyday services, such as polling place locations, fulfilling passport requests or providing the critical and life-saving measures in times of disaster, citizens expect a business-to-consumer (B2C) quality experience when accessing digital public services from the government

Business people collaborating with a cell phones in hand.Some governments have improved website user experience (UX), but few have truly changed the way citizens interact with them. Not only is your UX important, but your ability to quickly answer citizens’ questions is crucial. Virtual assistants can provide swift, round-the-clock answers to common questions and needs. Yet relatively few organizations have implemented them.COVID19- impact: The pandemic caused employment instability in many areas of the world, creating an insatiable need for governmental services and aid. In some states and countries, applications for services take weeks or remain incomplete.

• Unlock the power of patient data

There are quite a few challenges to getting the most out of data, but AI creates differentiated patient outcomes.Today’s abundance of data fuels digital transformation. AI unlocks the value of that data, which helps secure its status as one of the defining technologies of our time. And the public sector is no exception—data analytics and AI hold largely untapped potential for patient insights and outcome. Originally, organizations created their information silos out of reasonable concerns, including security, privacy, regulation and internal competition. But the resulting lack of data interoperability across organizations was cited by both payers and providers as their biggest hurdle to innovation, followed by insufficient funding for new projects and the need to maintain security.

Medical professionals comparing notes in front of computer monitors.Technology, like AI, has allowed some organizations to break down silos to drive better performance and foster greater innovation. However, more often than not, the ability to share information across organizations is still limited. Successful providers and payers focus on ways to ensure their new systems create reliable, interoperable data that still maintains security and compliance. The incentives to drive patient outcomes through an ecosystem-wide data exchange are too great to ignore any longer. Ultimately, the successful adoption of AI remains challenging without a hybrid multicloud platform. This platform can unleash the value of data, which is why leading businesses are investing in multicloud and AI in new ways.COVID19- impact: Many government agencies, public institutes and private life sciences companies are working at an unprecedented pace to create and test vaccines, process virus testing kits and trace virus cases within communities. These organizations must swiftly and securely share accurate data with other agencies to facilitate these life-saving initiatives.

• Build intelligent workflows

By automating workflows, you create smarter solutions that help empower teams to achieve more.Workflows are how things get done in an organization. Intelligent workflows are predictive, automated, agile and transparent. By making workflows smarter, you can increase the confidence and speed in how decisions are made, empower people to do higher-value work and create more meaningful experiences for citizens and employees. Automation technologies are developing at a breathtaking pace, meaning leaders have to prioritize areas to automate and choose between technologies.

By There are numerous use cases for automation in the public sector, but here are a few recent Garage project examples:

• Use case Focus
• Repetitive data entry and paper-based clerical work
• Robotic process automation (RPA) Predictive maintenance of fleet vehicles
• Cloud, IoT and blockchain
• Cross-border trade and customs tracking and settlement
• ML, AI and blockchain
• Logistical processes enabled by enterprise resource planning (ERP) systems
• Design, agile and implementation